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Accountability

Trust is something we have to earn.

As Nono Caring Hearts Foundation grows, we are strengthening the systems that allow us to manage resources responsibly, protect the people we serve and report honestly to partners.

What this page is not

This page does not claim that Nono Caring Hearts Foundation is finished or perfect. It sets out what is legally true today, what is being built, and what does not yet exist. Anything described as a priority has not been completed.

Company Limited by Guarantee

Legal form

80020003717794

Registration number

8 July 2022

Incorporated

10 priorities

Institutional strengthening commitments for 2026–2027

02 — Governance

Who holds the organisation to account

Nono Caring Hearts Foundation is small, and its governance is being formalised as it grows. We will not list names or profiles that have not been confirmed for publication.

Board of Directors / Guarantors

The company is governed by its directors and guarantors, who hold responsibility for the constitution, strategic direction and oversight of the organisation.

Board information to be published.

Founder & Team Leader

The founder leads the mission, programme direction and partnership development, and is accountable to the board for delivery.

In place.

Management / programme coordination

Day-to-day coordination of training, production, procurement and community engagement, with reporting into the founder and board.

Being formalised as the team grows.

Strategic partners

Funders, technical partners, institutional buyers and community structures who contribute capacity, oversight and accountability from outside the organisation.

Ongoing.

03 — Governance roadmap

2026–2027 institutional strengthening priorities

These are commitments, not achievements. Each item below is planned work that has not yet been completed.

  1. 01

    Formalise board terms of reference

    Written mandate, meeting cycle, decision rights and conflict-of-interest rules for the board.

    Planned — not yet in place

  2. 02

    Skills-based board membership

    Recruit directors with finance, enterprise, safeguarding and community development experience.

    Planned — not yet in place

  3. 03

    Finance policies

    Documented budgeting, approvals, authorisation limits, cash handling and record-keeping.

    Planned — not yet in place

  4. 04

    Procurement policies

    Written thresholds, quotation requirements and conflict-of-interest declarations for purchases.

    Planned — not yet in place

  5. 05

    HR policies

    Contracts, roles, conduct expectations, grievance handling and staff development.

    Planned — not yet in place

  6. 06

    Safeguarding

    A written safeguarding policy, vetting requirements, training and reporting channels.

    Planned — not yet in place

  7. 07

    Child protection

    A specific child-protection policy and procedures for all activities involving children.

    Planned — not yet in place

  8. 08

    Independent annual audit

    Annual accounts examined by an independent auditor and shared with partners.

    Planned — not yet in place

  9. 09

    Transparent financial reporting

    Regular income and expenditure reporting, including project and restricted funds.

    Planned — not yet in place

  10. 10

    Relevant regulatory registration / renewal

    Complete and maintain the registrations and renewals required for our activities.

    Planned — not yet in place

04 — Safeguarding

The people we serve must be safe with us.

Nono Caring Hearts Foundation works with vulnerable women, girls and children. That creates a duty of care that sits above everything else we do — above growth, above production and above funding.

Current status

Formal safeguarding and child-protection framework under development.

We do not claim an operational safeguarding system. The commitments listed here are the standards we intend to maintain and are being written into policy, with vetting, training and reporting channels to follow.

Appropriate vetting

Checks and references for staff, trainers and volunteers who work with women and children.

Intended standard

Codes of conduct

Written behaviour standards signed by everyone working on Nono Caring Hearts Foundation activities.

Intended standard

Safeguarding procedures

Clear steps for recognising, recording and responding to concerns.

Intended standard

Reporting channels

Confidential routes for participants, staff and community members to raise concerns.

Intended standard

Child protection

Specific protections for activities involving children, including supervision and consent.

Intended standard

Safe programme environments

Training and production spaces designed for physical safety, dignity and privacy.

Intended standard

05 — Financial accountability

How we steward resources

Money given to Nono Caring Hearts Foundation is someone else's trust. Below is how we intend to handle it — described honestly, including where a control is planned rather than confirmed.

Responsible budgeting

Activities are planned against costed budgets, and the Kirinya centre is costed from a professional bill of quantities rather than an estimate.

Procurement controls

Intended practice is documented thresholds, multiple quotations for significant purchases and written declarations of interest. This is part of the 2026–2027 strengthening priorities, not a confirmed system today.

Financial reporting

Income and expenditure recorded and reported to the board and to funders on agreed cycles.

Audit

Independent annual audit is a stated priority; no audited accounts have been published yet.

Donor reporting

Narrative and financial reporting against what was agreed, including what did not go to plan.

Separation of restricted / project funds

Where funds are given for a specific project, they are tracked and reported separately from general funds.

No audited accounts, financial statements or completed policy documents are published on this site, because none have been finalised. When they exist, they will appear here and in the funder room.

06 — Risk management

The risks we are managing

Drawn from the Foundation's strategic framework. Naming a risk is not the same as removing it — these are live, and we report on them honestly.

Nono Caring Hearts risk register and responses
RiskResponse
Funding shortfall / donor dependencyDiversified funding, phased development and growing earned income.
Enterprise not yet self-sustainingHonest positioning, increased production, working capital and market / off-take development.
Trainee dropoutStipends where funding allows, flexible scheduling, savings groups and start-up support.
Market competitionQuality, affordability, local production and institutional off-take.
Governance / capacity gapsGovernance roadmap, partnerships, staff development and independent audit.
SafeguardingFormal safeguarding framework, vetting and reporting mechanisms.
Equipment failurePhased procurement, maintenance and operator training.

07 — Transparency documents

What exists, and what does not

We will never create a document to look credible. Where something has not been written, published or audited, it says so.

Available
Open now, on this site or as a download
Available on request
Released to identified funders and partners
Under development
Being written or formalised
Not yet available
Does not exist yet — we will not invent it
  • Strategic framework

    Under development

    Strategic direction, priorities and institutional strengthening plan. Being finalised into a shareable document.

  • Financial reports

    Not yet available

    Not yet published. Reporting formats are being established alongside the finance policies.

  • Audit reports

    Not yet available

    Not yet published. An independent annual audit is a 2026–2027 priority.

  • Policies (finance, procurement, HR)

    Under development

    Under development as part of institutional strengthening.

  • Project budget — Kirinya centre

    Available on request

    Costed project budget derived from the bill of quantities. Shared with identified funders and partners.

  • Bill of quantities (BOQ)

    Available

    The professional BOQ behind the centre costings. The summary breakdown is published on the project page.

    Open on this site
  • Impact reports

    Not yet available

    Not yet published. The measurement framework and baselines are published on the impact page.

    Open on this site
  • Safeguarding documents

    Under development

    Formal safeguarding and child-protection framework under development.

08 — Feedback & complaints

Raise a concern with us

If something about our work, our staff, our spending or our conduct concerns you, we want to hear it — including anonymously. Concerns are taken seriously whether they come from a trainee, a member of staff, a neighbour, a customer or a funder.

  • You may leave your name and phone blank and report anonymously.
  • You can ask for the matter to be handled confidentially.
  • We will acknowledge and respond where you have given us a way to reply.
  • Safeguarding concerns are treated as urgent.

Privacy: what you send here is used only to understand and respond to the concern raised. It is shared only with the people who need it to act — normally the founder and, where appropriate, the board. We do not publish it, sell it or use it for marketing. You may report anonymously by leaving your name and phone blank, though that may limit how far we can follow up. Safeguarding concerns involving a child may need to be referred to the relevant authorities, and we will say so if that applies. This form is not yet connected to a backend — nothing is stored or emailed.

Accountability

We know trust is not created by a website. It is built through how we work, how we account for resources and how we treat people.

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